Cookie Policy
Last updated: January 1, 2024
Introduction
This Cookie Policy explains how VerityKE ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read in conjunction with our Privacy Policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your login status.
Examples:
- Authentication cookies (keep you logged in)
- Security cookies (protect against fraud)
- Session management cookies
Duration: Session or up to 30 days
Can be disabled: No - these are essential for the service to work
2. Performance Cookies
These cookies collect information about how you use our website, such as which pages you visit most often. This helps us improve the performance and user experience of our platform.
Examples:
- Page load times and error tracking
- Usage analytics and navigation patterns
- Feature usage statistics
Duration: Up to 2 years
Can be disabled: Yes
3. Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
Examples:
- Language preferences
- Display settings (theme, layout)
- Recently viewed items
Duration: Up to 1 year
Can be disabled: Yes, but some features may not work properly
4. Marketing Cookies
These cookies track your browsing activity to deliver advertisements that are relevant to you and your interests. They may be used to limit the number of times you see an advertisement.
Examples:
- Retargeting cookies for advertising campaigns
- Conversion tracking
- Social media integration cookies
Duration: Up to 2 years
Can be disabled: Yes
Third-Party Cookies
We may use third-party services that set cookies on your device. These include:
- Google Analytics: For website analytics and performance monitoring
- Payment Processors: For secure payment processing
- Customer Support Tools: For chat and helpdesk functionality
These third parties have their own privacy policies and cookie policies, which we recommend you review.
Other Tracking Technologies
Web Beacons
We may use web beacons (also known as pixel tags) in our emails to track whether emails are opened and which links are clicked.
Local Storage
We may use local storage to store user preferences and application state data on your device. This helps improve performance and user experience.
Log Files
Like most websites, our servers automatically collect certain information in log files, including IP addresses, browser types, and page requests.
How to Manage Cookies
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete all or specific cookies
- Block third-party cookies
- Block all cookies (not recommended)
- Set up warnings before cookies are stored
Browser-Specific Instructions
Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Cookies and site permissions > Cookies and site data
Our Cookie Preferences
When you first visit our website, you'll see a cookie consent banner allowing you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Impact of Disabling Cookies
If you choose to disable cookies, please note that:
- Some features of our website may not function properly
- You may need to re-enter information on each visit
- Your preferences and settings will not be saved
- You may not be able to use certain features that require authentication
Do Not Track Signals
Some browsers have a "Do Not Track" feature that lets you tell websites you don't want your online activities tracked. Currently, there is no standard for how websites should respond to these signals. We do not currently respond to Do Not Track signals.
Cookie List
Here are the main cookies we use:
Essential Cookies
- session_id: Maintains your session state (Session)
- csrf_token: Security protection against cross-site attacks (Session)
- auth_token: Keeps you logged in (30 days)
Performance Cookies
- _ga: Google Analytics - tracks usage (2 years)
- _gid: Google Analytics - tracks usage (24 hours)
Functional Cookies
- user_preferences: Stores your settings (1 year)
- language: Remembers language choice (1 year)
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by posting a notice on our website.
The "Last updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: [email protected]
- Address: [Your Business Address]
- Phone: [Your Contact Number]